Duo - Getting Started
Step 1 - Start setup
Visit and login with your UNAPortal username and password. Once logged in, you should see a "Welcome to Duo Security" window with a "Get started" button. Click on the "Get started" button to begin.
Step 2 - Device Type
Select the Duo Mobile (Recommended) option.
Step 3 - Enter phone number
Enter your phone number and verify that the phone number is correct. Click on the "Continue" button. On the next window, after verifying your phone number is correct, click on the "Yes, it's correct" button to continue.
Step 4 - Confirm ownership
In the "Confirm ownership" window, click the "Send me a passcode" button. You will receive a text message with a 6-digit passcode. Enter the passcode in the next window and click the "Verify" button to continue.
Step 5 - Download Duo Mobile
Download the Duo Mobile app on your Apple or Android smartphone. You can search for the app in your device's app store. The window also contains links to the app store page (Apple Store and Google Play) to help you identify the correct app. Click on the "Next" button to continue.
Step 6 - Scan code in Duo Mobile to activate your account
Open the Duo Mobile app, click "Add" at the top right of the screen, and select "Use QR code" and scan the QR code (the one included in these instructions is a sample QR code and will not work).
If you have trouble with the QR code, you can click on the activation link instead. This will take you to a new window where you can enter an email address to send the activation code to. Access the email from the same device where you have Duo Mobile installed.
Step 7 - Added Duo Mobile/Add one more device
Once you have activated your Duo Mobile account, click the "Continue" button. If you have more devices to add, you can do so in the next window or click the "I don't want to add more devices" link.
Step 8 - Setup Completed! Log in with Duo
Your Duo setup should be complete! Click on the Log in with Duo button to have a push sent to your device. If it is a personal device that only you use, you can click on the "Yes, this is my device" button.
